CR Care Co Ltd
Being a subsidiary of China Resources Retail (Group) Ltd, CRCare specializes in health-related products and services, with more than 100 stores in Hong Kong and Mainland China currently. CRCare consistently emphasizes on achieving a healthy lifestyle with the fusion of traditional Chinese healthcare philosophy and the Western concept of nutrition. Along this line, CRCare provides customers with bird's nest, cordycep sinensis, ginseng and tonic, green foods, vitamins, minerals and health supplements, in addition to a variety of Chinese and Western medicines and personal-care products.
CRCare
CRCare is positioned to be a healthcare store. It has a dedicated procurement team comprising dietitians and Chinese medicine practitioners, who are responsible for sourcing and screening healthcare products strictly. CRCare also provides professional and personalized Chinese medical consulting service, delivered by a team of experienced and qualified practitioners. CRCare believes that high-standard goods and services are the foundation for positive relationships with customers. It provides quality assurance on traditional Chinese herbs and tonics, including humidity control, fair scales and weights, as well as no-impurities. CRCare has also developed products under its own brandname, so as to exercise better quality control through 'one-stop' operation ranging from manufacturing to sales. CRCare regularly offers training for employees in the areas of sales, service, product knowledge, as well as system administration. To enhance customer satisfaction and better understand market demands, it also organizes internal mystery shopper surveys, participates in the annual 'Mystery Shoppers Programme' of Hong Kong Retail Management Association, and conducts timely customer satisfaction researches. In the recent two years, CRCare has gained a number of professional recognitions and awards, including 'Hong Kong Top Service Brand', '2010 Service & Courtesy Award (Supervisory Level)', 'Quality Tourism Services Scheme' (2004-2010), 'No Fakes Pledge' (2004-2010), and 'Caring Company' (2008-2011).
Retail (Tonic, Medicine & Healthcare Products, Health Food, Personal-care Products), Chinese Medical Consultation & Dispenser Services
2839 1100
