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Hong Kong Top Service Brands



Time of Establishment



Gilman Group Limited

Award (Year)

Hong Kong Top Service Brand (2022)

Main Service(s)

Retail (Household Electrical Appliance, Household Products), Agency (Household Electrical Appliance, Household Products), Online Retai

"Top Mark" Registered Categories

Retail (Household Electrical Appliance, Household Products), Agency (Household Electrical Appliance, Household Products), Online Retail


7/F, DCH Building, 20 Kai Cheung Road, Kowloon Bay, Kowloon, Hong Kong

Tel No.

8210 8210



Wits for Win

Founded in 1841, Gilman adheres to the motto of ''Live Well with Gilman'', establishing itself as the leading distributor of electrical home appliances in Hong Kong — Ms Susanna Lee, General Manager of Gilman Group Limited.

Company Profile

Gilman represents an impressive assembly of globally-renowned electrical home appliance brands. It has developed an extensive sales network, from real estate projects to retail stores and etc., integrating into people's lives in various forms; and the brand-new online store ''Gilman.More'' has been introduced more recently to provide customers with a convenient 24/7 shopping experience. Gilman always adheres to the customer-centric business ethic and constantly strives to expand overseas markets to better serve the customers in the Asian-Pacific Region.

Track of Glory

Gilman is committed to providing products and services of the highest quality, and it works closely with various brands to meet the changing needs of customers. By dint of professional knowledge and profound experience, Gilman has earned its reputation and become a leader in the industry. Its business currently covers Mainland China, Macao and other Southeast Asian countries. While acting as the agent for well-known home appliance brands, including ''De Dietrich'', ''Rosières'', ''Brandt'' and ''Schneider'' from France, ''Philco'' and ''Frigidaire'' from the US and Japan's ''Mitsubishi Heavy Industries'', Gilman also supplies ''Gree'' air conditioners, ''Oclean'' electric toothbrushes, ''Vinvautz'' and ''ArteVino'' wine cabinets, ''Gemini'' and ''Cellini'' small appliances, ''Oasis'' dehumidifiers as well as ''WineArt'' and ''Dimplex'' electric heating products.

Gilman has a strong sales and after-sales service team; and it provides comprehensive product repair and maintenance services through its subsidiary ''DCH ToolBox'', which has over 70 designated collection points in Hong Kong to deliver carry-in repairing service for small home appliances.

Gilman is keen to support community development and give back to the society. During the outbreak of COVID-19 epidemic, it joined hands with ''Gree'' to supply air conditioners and heaters to shelter hospitals, in the hope of creating a better environment for patients admitted. With the courage to forge ahead, Gilman will continue its effort in fulfilling social responsibility and strive to become a model of excellence in branding.